• Baby Supermarket

Baby Supermarket

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Overview

Baby Supermarket has a rating of 4.6 stars from 38 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Baby Supermarket most frequently mention customer service. Baby Supermarket ranks 15th among Baby sites.

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How would you rate Baby Supermarket?
Top Positive Review

“Fast free shipping, what more could you ask for?!”

Charlie W.
3/2/17

Best price I could find on the high chair I had been eyeing, add fast and free shipping and you've got one happy customer! Happy to support a smaller business too instead of using amazon. Thank you for the excellent service!

Top Critical Review

“Sold me something at Christmas without having enough supply!”

T J.
1/6/17

I had to scramble to find an item last second because this place sold me a hard to find toy but didn't actually have enough. They said their power went out and therefore their inventory was out of wack. I bought it online, how does the power effect a store? I dont know but either way, I was very very unhappy.

Reviews (38)

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customer service (5)
Thumbnail of user charliew48
1 review
13 helpful votes
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March 2nd, 2017
Verified purchase

Best price I could find on the high chair I had been eyeing, add fast and free shipping and you've got one happy customer! Happy to support a smaller business too instead of using amazon. Thank you for the excellent service!

Thumbnail of user tj187
1 review
13 helpful votes
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January 6th, 2017
Verified purchase

I had to scramble to find an item last second because this place sold me a hard to find toy but didn't actually have enough. They said their power went out and therefore their inventory was out of wack. I bought it online, how does the power effect a store? I dont know but either way, I was very very unhappy.

Service
Thumbnail of user philipg31
Philip G.

We apologize for the inventory error, which can be caused by humans as well as computer outages. We did respond very quickly, order was place after hours on 11/28 and we notified you on 11/29. Again we apologize for selling out or the item.

Thumbnail of user stephenk22
1 review
13 helpful votes
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July 29th, 2013

We ordered a swivel glider from baby supermarket and while it did take a while for it to be shipped the glider works very well. Much cheaper than buying it locally. The only problem was that we had to get the chair up a flight of stairs, which was a little bit challenging. Great website and very smooth service.

Thumbnail of user arzuc
1 review
0 helpful votes
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July 28th, 2017
Verified purchase

The service was prompt, and I was kept informed about the progress. One thing to keep in mind if you are in a rush is Fedex 2 day shipping is not a true 2-day shipping if you buy in the second half of the week since they don't deliver over the weekend.

Thumbnail of user arianag6
1 review
13 helpful votes
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May 10th, 2017
Verified purchase

Very pleased with my purchase. I was offered a coupon that saved me %10 and not only was shipping free but it was very quick. I received my dock a tot within 5 days. I was also excited about to the option to use Amazon pay. It made the transaction quick and easy

Thumbnail of user vickiek6
1 review
16 helpful votes
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January 5th, 2017
Verified purchase

The item I ordered wasn't available so I received a phone call from Baby Supermarket and was offered something better. I can't say enough about this company and their service, it doesn't get much better than this.

Thumbnail of user amye48
1 review
12 helpful votes
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August 17th, 2017
Verified purchase

Needed to replace a car seat immediately and found what I needed at a lower price than Amazon. Everything from ordering on the website, to getting feedback and questions answered on the website was smooth. I was also shocked how quickly the delivery was processed and shipped on the same day... even quicker than Amazon Prime!

Thumbnail of user donag3
1 review
22 helpful votes
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July 27th, 2017
Verified purchase

I've never placed an order and have it delivered that quickly in my life not mention free shipping on a product that weighs about 35lbs. I thought it was a scam cause it was expensive and I've never heard of the store. I'm so happy with the service that whatever I can buy for my baby will be bought from them. Thank you, Thank you, Thank you a million times

Thumbnail of user suzanneb43
1 review
0 helpful votes
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March 9th, 2017
Verified purchase

Would order from here again. My daughter loves the item. Super fast shipping. Easy to order and to track package. Great communication with this company..

Thumbnail of user jessicat91
1 review
11 helpful votes
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March 30th, 2017
Verified purchase

After having an order suddenly cancelled from another larger retailer I found what I wanted here and cheaper! Shipping was very fast. Communication was good. Items came and I am super satisfied.

Thumbnail of user sheilaw42
1 review
0 helpful votes
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March 20th, 2017
Verified purchase

Everything with my order was wonderful, from the email follow ups, to the status updates automatically sent throughout the process. Would order again from them in a heartbeat!

Thumbnail of user meghang4
1 review
8 helpful votes
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February 20th, 2017
Verified purchase

The customer service was great! Would recommend this company to any other mommas out there! They addressed all my concerns and replied back within minutes

Thumbnail of user jeffs226
1 review
1 helpful vote
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April 14th, 2017
Verified purchase

Great retailers that shipped my item fast and provided updates the whole way to my door step. I would recommend them to anyone.

Thumbnail of user robertw315
1 review
0 helpful votes
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January 23rd, 2017
Verified purchase

This was a great online buying experience I am waiting to receive the baby bed I bought. Looking forward to more purchases from Baby Supermarket

Thumbnail of user jr277
1 review
0 helpful votes
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January 5th, 2017
Verified purchase

First time to utilize this company and was very pleased. Was surprised how quick the product was shipped.

Thumbnail of user selvan
1 review
13 helpful votes
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July 31st, 2017
Verified purchase

Items were at great prices. There was great comms throughout and prompt despatch to match. Overall great service.

Thumbnail of user noram25
1 review
11 helpful votes
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April 9th, 2017
Verified purchase

Much appreciated customer service, and efficiency with keeping me up to date about my delivery and it getting to me smoothly and timely. Thank you!

Thumbnail of user courtneys85
1 review
1 helpful vote
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August 4th, 2017
Verified purchase

The swing is excellent and works exactly like the picture shows. The customer service was even better!

Thumbnail of user sandyv18
1 review
0 helpful votes
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May 26th, 2017
Verified purchase

I purchased the dock a tot chevron cover and I had it shipped and it arrived very quickly. Thank you!

Thumbnail of user joannek19
1 review
16 helpful votes
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July 31st, 2016
Verified purchase

Their prices are fair and they shipped what I purchased out immediately. Will purchase again from them

Thumbnail of user margaj1
1 review
10 helpful votes
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January 5th, 2017
Verified purchase

I bought the baby for my granddaughter. It's a beautiful baby and she loves it.

Thumbnail of user casmirs
1 review
1 helpful vote
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August 3rd, 2016
Verified purchase

I had a very positive experience with your company ordering these two batons. Very professional.

Thumbnail of user kevins200
1 review
0 helpful votes
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January 5th, 2017
Verified purchase

Grand daughter loved her and does not want to put her down

Thumbnail of user nickk58
1 review
0 helpful votes
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August 27th, 2016
Verified purchase

Easy to order. Updates to shipping were available. Product was as specified.

Thumbnail of user shannont22
1 review
1 helpful vote
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August 2nd, 2016
Verified purchase

It was great fast shipping I placed the order and three days later I had it

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About the business

Shop for the best baby beds, car seats, strollers, baby nursery gifts, toys, dolls. Free Shipping is available. More Choices. Low Prices. Best Quality.

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